Helpdesk
Current Students and Employees
The IT Helpdesk welcomes all students, faculty and staff for walk ins. Special requests and appointments can be made via phone (773) 995-3963 or via email helpdesk@bearinterestgroup.com
All Loaner Laptop requests and questions need to be directed to helpdesk@bearinterestgroup.com.
Students that are willing to request a loaner laptop or request an extension should send an email with their CSU ID# and class schedule attached.
For account creation, access issues email webinar@bearinterestgroup.com.
Zoom
(Information Coming)
For account creation, access issues and training email to helpdesk@bearinterestgroup.com
For Zoom Webinar set up, training & technical assistance email helpdesk@bearinterestgroup.com in format below:
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IT provides a test webinar before the real event so everyone will have a hands on experience. Please ensure any Webinar requests come to us at least 3-5 Business days prior to event. IT stays online in the webinar chat throughout the meeting, to ensure the webinar doesn’t run into any technical issues. |
If you cannot find what you were looking for, please call the operator for assistance.
Operator's phone: (773) 995-3963.